Frequently Asked Questions

Q: What is the turnaround time for my order?	A: Since our launch, Workhorse Pits has experienced enormous demand and we believe this to be a direct result of the outstanding performance, excellent craftsmanship and our competitive pricing. In response to the demand, we have increased production by growing our team and moving to our new production campus with over 40,000 square feet of production space. With an order today, we are able to turn around any smoker in 30-45 days. Ask any Workhorse Pit owner and they'll tell you "It's Worth the Wait!"
Q: How do I get pricing?	A: Pricing is available for each product on workhorsepits.com. Final purchase price is seen at checkout to include taxes and shipping.
Q: When do I pay for my product?	A: If your smoker is to be built within the next 90 days, you pay the full balance at purchase.
Q: Can I add or remove features or request customization to my Workhorse cooker?	A: All of our offset smokers come stock or fully loaded. Fully loaded includes the top rack and cowboy firebox grill. We do not offer customizations.